Shipping policy
Shipping Policy
At Nuvina Naturals, we aim to get your order to you as quickly and safely as possible. Please review our shipping details below.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Delivery times vary based on your location:
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USA, UK, EU: 8–12 business days
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Canada & Australia: 10–12 business days
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Rest of the World: 10–15 business days
Please note that delivery times are estimates and may be affected by factors outside our control, such as postal delays or customs processing.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery address and order size. We occasionally offer free shipping promotions — keep an eye out for these on our website or newsletter.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can use this link to follow your package’s progress until it arrives.
Lost or Delayed Packages
If your package is delayed, lost, or arrives damaged, please contact us at hello@nuvinanaturals.com, and our team will assist you promptly.